FAQ's
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How may we be of help?
You can reserve your spot instantly on our website by selecting a date and number of guests, then completing payment via credit card or PayPal. You’ll receive an email confirmation with all the details.
All our public tours run in English and Hungarian. Private or small-group tours can be arranged in German, French or Italian upon request—just let us know when booking.
Free cancellation up to 48 hours before your tour start. Cancellations within 48 hours incur a 50 % fee; no-shows or cancellations less than 24 hours before will be charged in full.
Each tour page lists an exact meeting point (e.g. “under the lion statues at the Chain Bridge”). Look for our guide holding an AlexRiksa flag or wearing a teal AlexRiksa lanyard.
Comfortable walking shoes, weather-appropriate clothing, a water bottle, and your confirmation email (printed or on your phone). For spa tours, bring swimwear and flip-flops.